Fun Monger —

What’s a Fun Monger?

What’s a Fun Monger? Easy. It’s the opposite of a Fear Monger. I think that having your own online business should be the most fun experience of your career — and that your customers should have their best experience ever when they deal with you. It’s focusing on what [click to continue reading...]

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Business Overwhelm – The 3 Magic Keys to Online Business Failure

by Denise

Hmmm… I bet that got your attention, huh? Well, don’t worry, I’m not really going to tell you how to fail in online business. I’m going to show you just the opposite — the specific tools that you need to succeed in online business — how to create a business [click to continue reading...]

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Fun Monger Rules — 5 Steps for a Successful Business Startup

by Denise

I’m kind of a weird duck, if you haven’t already noticed. I like nice neat rows, policies and procedures, and a set of steps to show me how to do things — but I also like to break the rules, throw away the keys, and have some fun. Business [click to continue reading...]

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Customer Experience x 10

by Denise

I’m not usually the first one on my block to buy new gadgets; and the purchasing process isn’t really something I would think of as a potentially memorable customer experience. But this past weekend Apple displayed a stellar example of how it’s done — customer service on steroids.
I’m a [click to continue reading...]

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Product Launch Planning — Flying By the Seat of Yer Pants

by Denise

There’s an expression “Building the plane while flying it.” It’s usually used in a positive context — we’re agile, we can turn on a dime. And in the worst sense “We don’ need no stinkin’ planning!” I think the truth is somewhere in the middle. Sometimes there is a pressing [click to continue reading...]

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Protect Your Business Assets – The Keys to the Kingdom

by Denise

Ready for a rant? Protecting your business assets — your domain names, hosting accounts, and licenses for any and all software and online services is not something most people think about. If you’re new to the online business world, this is really important. Please read it and save yourself a [click to continue reading...]

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Playground Bullies

by Denise

I know I said that this site was going to be all about fun. But sometimes the playground bully comes along and steals your soccer ball and you just have to tell on her. Yes, her.
Ready for a rant? I’m paying good money to belong to a (shall not be [click to continue reading...]

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The Devil’s in the Details

by Denise

Tonight my honey and I stopped in to get a quick dinner at a new upscale fast food place in town. Kind of a cool concept — healthy food, reasonable prices, nice building, but no fancy waiters or sommeliers. As we scrutinized the new place, honey says “You should write [click to continue reading...]

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Don’t Shoot Me, I’m the Customer!

by Denise

One of my favorite expressions when I’m frustrated is “Just shoot me!” But after the last week with my internet and cable tv provider I think I need a new expression — they took it too literally.
First, they shot me in the foot when a fellow soccer fiend from Ecuador [click to continue reading...]

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How to Setup a Teleseminar

by Denise

I got a call from a potential client today; “Can you tell me how to do a teleseminar?” I had to stop for a second and think. It is sooooooo easy to forget that nobody is born with the knowledge of how to do these things. So [click to continue reading...]

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What’s a Fun Monger?

by Denise

What’s a Fun Monger? Easy. It’s the opposite of a Fear Monger. I think that having your own online business should be the most fun experience of your career — and that your customers should have their best experience ever when they deal with you. It’s focusing on what [click to continue reading...]

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